1. Product Information
We strive to provide accurate product information, but we do not exclude inaccuracies caused by manufacturing or clerical errors. We will update the website content in a timely manner if there are any changes to the specifications, prices and performance of the products. Please check carefully before purchasing.

2. Order Processing
Once you submit an order on our website, we will process and ship it as soon as possible. After the order is confirmed, you will receive a confirmation email with the order number and details. If you encounter problems such as insufficient stock, we will contact you in time to provide solutions.

3. Payment Methods
We accept a variety of payment methods, including credit cards, debit cards and e-wallets. All transactions are processed through a secure payment gateway to protect your payment information.

4. Return and Exchange Policy
We want you to be satisfied with your purchase. If you need to return or exchange the product, please contact us within 7 days of receiving the product and provide a valid order number and reason for return. Products must be in unused condition and come with original packaging and accessories. Refunds will be processed within 7 business days of our receipt of the return.

5. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Your information is only used to process orders and improve the quality of our services. We will not sell or rent your information to any third party.

6. Legal Liability
To the extent permitted by law, we are not responsible for any direct, indirect or incidental damages caused by the use of this website and products. Users should follow the product instructions and take necessary safety precautions when using any product.

7. Modification of Terms
We reserve the right to modify these terms and policies at any time without prior notice. Any changes will be posted on the website. Please check these terms and policies regularly for the latest information.

8. Contact Us
If you have any questions about these terms and policies or our services, please feel free to contact our customer service team, we will serve you wholeheartedly.

Thank you for choosing our silicone non-slip multi-purpose mat, we look forward to providing you with excellent products and services!